With reference to the specific Obscura service for document anonymization, please refer to the dedicated privacy Policy on the relevant page: obscura.gridplus.it/Privacy%20policy_informativa_Grid_Obscura.pdf The Company undertakes to process your data in compliance with the General Data Protection Regulation (EU Reg. 2016/679), better known as the “GDPR”, and any other applicable privacy laws. In particular, the processing of personal data carried out by Grid+ will be based on the principles of lawfulness, fairness, transparency, purpose and storage limitation, data minimization, accuracy, integrity and confidentiality.
1. Purpose of this Privacy Policy
2. Data Controller
3. What personal data do we collect?
When you visit our Website, your browser automatically transmits certain data, such as the date and time you visited our web pages, your browser type and settings, your operating system, and your IP address. For more details about the processing of personal data collected through our website, we also invite you to read the cookie policy available here: Cookie Policy.
Through our Website, we process the following personal data relating to the following categories of data subjects:
Personal data provided by the Customer/User
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First name and last name
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Date and place of birth (if applicable)
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E-mail address
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Residence/domicile and shipping address (if applicable)
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Telephone number
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Personal identifiers of natural persons acting on behalf of companies
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Tax code and VAT number (if applicable)
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Traffic and log data
4. For what purposes do we process your personal data?
To make it easier to understand the purposes, legal bases and conditions under which we process data, we provide below a table setting out the categories of personal data processed, the purposes of the processing, the “legal basis” that authorizes each processing operation and renders it lawful, as well as the period of time for which the Company will retain your personal data:
| Category of data | Purpose of processing | Legal basis | Retention period |
|---|---|---|---|
| Contact details of the User or of the person acting on behalf of a legal-entity client |
|
Contract Consent | For the entire duration of the contractual relationship and for the 2 years following the termination of the Contract or starting from the contact request, unless a longer term is required by law. |
| Personal details of the User acting on behalf of the company |
|
Contract | For the entire duration of the contractual relationship and for the 2 years following the termination of the Contract, unless a longer term is required by law. |
|
Performance and fulfillment of the Contract | Contract | For the entire duration of the contract and for the 30 days following the termination of the Contract, unless a longer term is required by law. |
| Contact data of the User | Marketing communications | Consent | Until consent is withdrawn. |
5. Third-party links
6. With whom may we share your personal data?
Within the Company’s organization, the data may be processed by collaborators/employees for carrying out the individual processing activities. Grid+ personnel do not intentionally access the content of personal data contained in identification documents and/or company documents, except for the purpose of providing the User with the requested assistance.
Furthermore, we may share your personal data with the categories of recipients listed below, for the purposes set out below, in compliance with the principles of minimization and purpose limitation, putting in place appropriate security measures. Such parties will have access to personal data only to the extent strictly necessary to ensure the proper use of our services by the User. Third parties will in any case be required to process the data in compliance with applicable law.
We will take all reasonable contractual, legal, technical and organizational measures to ensure that your personal data is processed with an adequate level of protection. In particular, for the provision of the services, the categories of parties to which we will disclose the data, on the basis of and within the limits of the purposes pursued, are:
- Suppliers and subcontractors: we may share personal data with suppliers and subcontractors that we use to provide you with the services. Examples of such suppliers and subcontractors are software and data storage providers and/or IT consultants or internal Grid+ personnel.
The data is processed within the European Economic Area (EEA).
7. How long will we use your data?
8. Automated decision-making
9. How do we protect your personal data?
With regard to third-party personal data, contained in company documents, that is processed by the Software as a result of the User’s use of the Service, the User remains an autonomous data controller for the processing, for which they define the purposes and means, and will process the personal data within the limits permitted by applicable law, assuming full responsibility for it.
10. Your rights
We remind you that you may exercise your rights relating to personal data established by Regulation (EU) 679/2016. Below is a brief description of these rights:
- a) Right to be informed
All natural persons have the right to be informed about the collection and use of their personal data. This is a fundamental transparency requirement as established by the GDPR.
- b) Right to request access to personal data
Known as a “subject access request”, it allows you to obtain a copy of the personal data we hold about you and to verify that we are processing it lawfully.
- c) Right to request the rectification of personal data
It allows you to correct any incomplete or inaccurate data we hold about you; however, we may need to verify the accuracy of the new data you provide.
- d) Right to request the erasure of personal data
It allows you to request the removal and erasure of your personal data where there is no valid reason for us to continue processing it.
You may obtain the erasure of your personal data in the cases provided for by Article 17 GDPR.
However, we inform you that in certain cases we may not be able to fulfill your erasure request for specific legal reasons (for example, where it is necessary to allow us to comply with a legal obligation or to establish, exercise or defend a legal claim), which will be communicated to you at the time of your request.
- e) Right to object to the processing of personal data:
Under the terms provided for by Article 21 GDPR, you may object to the processing of data in cases where we, or a third party, rely on legitimate interest and you believe that such processing harms your fundamental rights and freedoms in some way.
You also have the right to object to the processing of your personal data where it is used for marketing purposes.
- f) Right to request the restriction of the processing of personal data:
You may request the restriction of the processing of your personal data in the cases provided for by Article 18 GDPR.
- g) Right to request the transfer of personal data to you or to a third party:
We will provide to you, or to a party designated by you, your personal data in a structured, commonly used and machine-readable format, under the conditions provided for by Article 20 GDPR. We remind you that this right applies only to information processed by automated means and to processing carried out on the basis of consent, or in the context of the performance of the License Agreement.
- h) Right to withdraw consent at any time
You will have the right to withdraw at any time the consent given for the processing of personal data based on consent, and we will cease to use your personal data, without however affecting the lawfulness of the processing based on the consent given before its withdrawal.
- i) Right to lodge a complaint with the authority
We remind you that you always have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali), located at Piazza Venezia 11, Rome, at the e-mail address: protocollo@gpdp.it
